Cheif Learning Officer Solutions for Enterprise Productivity

Five Award-Winning Online Courses

 -  12/23/06

Every year, outstanding online courses are developed, yet too many training professionals have not seen them. My job since 1995 has been to showcase the best examples of online learning and to recognize the creative developers behind them. What started as an annual “10 Best” presentation at conferences has grown to a full-scale industry awards program, with 252 entries and more than 600 judges from 44 countries this year.

Have you seen stellar examples of online courses? Check out these five Gold Medal winners. To see demos, go to

Customer-Focused Selling: This e-course teaches portfolio selling, using multiple simulations. The user plays a salesperson who reviews background information and interacts with staff at a doctor’s office. One judge said, “It drew you into the world of selling … it made you want to keep going back and trying out different responses and strategies.” According to the developers, Performance Development Group, the course took 12 weeks to complete and had a budget of $60,000. Don Block, Wyeth Pharmaceuticals senior director, said the simulations developed the capabilities of the company’s employees and equipped them to meet strategic business objectives. He said the course allowed representatives to apply their knowledge in a safe environment and to hone their skills so they could provide the greatest value for customers.

Generator Brush Inspection and Maintenance: In this course, on-site engineers learn preventive maintenance procedures related to trip avoidance for a generator. The goal of the training is to decrease or eliminate the need for these urgent service calls. Six hundred person-hours were required to create this 1.15-hour course. Max Herrell of GE Energy Contractual Services, the developer, said the course has improved both personnel and equipment safety at generating stations, has increased run times on equipment and has reduced maintenance time.

He also said that, based on comparisons, the trip issue addressed in the program has gone from the “top 10” previously to not even showing up on monthly trip reviews now.

Article Keywords:   e-Learning   technology  


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