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Can CLOs Work Themselves Out of Their Jobs?
After the infrastructure is in place and things are running smoothly, learning must continue regardless of scheduling or specific interventions. “It would be lovely if we could all learn and then say, ‘I’m all finished learning, it’s January, I’m all done,’ but the very nature of learning is that it’s cyclical and ongoing,” Riley said. “It doesn’t matter if you’re 100 years old. You never reach the place where you say, ‘There you go. Now I know everything.’ The smart, highly successful organizations create an infrastructure, and it matters less what the title is—whether it’s CLO or director—it’s about a way of being that says learning matters, that says coaching is ongoing, and that says we’re about hiring people and growing them, that we believe it’s not only the skills you need today, it’s the skills you’ll need in five years that count. That takes strategy, focus, resources and the right person to lead it.”
By necessity, organizations must take a strategic, long-term view of learning because there will always be business challenges to address, and technology to examine and potentially implement to boost performance and productivity. “The whole learning function is a long-term investment,” Riley said. “If organizations are looking for the ROI and to make it go away, they’re not very progressive. You have to realize that it’s a cost of doing business, that the yield is far more than the investment, and that it’s ongoing. It’s not a campaign or a flavor of the month—it’s actually a way of operating your business and the results speak for themselves.”
Leveraging the Latest in Brain Science to Deliver the Next Generation of E-Learning
May 29th 1:00pm - 2:00pm CT
2013 CLO Breakfast Club, Boston
September 12th - 12th, 2013The Westin Copley Place
Fall 2013 CLO Symposium
September 30th - October 2nd, 2013Rancho Las Palmas Resort & Spa
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