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Casting a Critical Eye on Coaching
Because non-mandatory coaching competes with other claims on an employee’s time, it is imperative that engagements be designed to positively impact an employee’s work performance. Well-designed engagements are viewed by 35 percent of the survey participants as more valuable than other development methods, such as on-the-job training, workshops, formal courses, stretch assignments and functional training. Coaching today is more about development than remedying problems, and savvy self-starters at the middle level see coaching as key to their advancement. Indeed, coaching’s growing popularity may be attributed to the fact that many perceive it as a perk earned by high-potential managers, with as many as 44 percent of respondents stating such.Practices for Effective Engagements
AMA Enterprise recommends a six-step process for effective executive coaching engagements:1. Business need evaluation: Identify the results and business impact the coaching engagement will deliver.
2. Engagement scope, strategy and approach: Assess and match a coach to the assignment.
3. Coachee assessment: A 360 with stakeholders will clarify what a leader does well and what he or she could do better. This involves feedback to align the leader, involves his/her manager and HR on the goals for the engagement and usually focuses on one to two key growth opportunities, such as listening skills or building strong cross-functional partnerships, for a period of about six months.
4. Goal setting/action planning: Create a tangible, step-by-step plan.
5. Coaching engagement delivery: This involves regular coaching, for 30 minutes weekly, 60 minutes monthly, but never less frequently than once every three weeks. More frequent sessions contribute to effectiveness.
6. Evaluation and measurement: Determine progress, reporting, impact analysis and continued development planning.
Leveraging the Latest in Brain Science to Deliver the Next Generation of E-Learning
May 29th 1:00pm - 2:00pm CT
2013 CLO Breakfast Club, Boston
September 12th - 12th, 2013The Westin Copley Place
Fall 2013 CLO Symposium
September 30th - October 2nd, 2013Rancho Las Palmas Resort & Spa
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