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Closure, Layoffs and Learning: A Look at First Allmerica Financial’s Life Division

Moreover, they left the company knowing the life division had treated them with respect and care.

On Brank’s desk, there is stack of cards from outgoing employees that express thanks to the life division for what many call “the best experience of their life.” These cards, and the words within them, are a testament to the great success of the learning strategy.

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