Best Practices Leveraging his expertise as a principal and founder of Bersin & Associates, Josh Bersin covers corporate solutions, training and e-learning in his "Best Practices" column. Effectiveness In his "Effectiveness" column, Jay Cross offers advice on technology, informal learning and performance to keep learning programs working for organizations. Imperatives: Elliott Masie's "Imperatives" column covers the ins and outs of learning leaders' daily obligations while offering suggestions to enhance development and performance-related tasks. In Conclusion Whether it's technologies or training techniques, author Jeanne Meister lends innovative education practices to keep learners engaged and up to speed every month "In Conclusion." Selling Up, Selling Down Learning evangelist Bob Mosher offers CLO readers tips for evangelizing learning to all levels of the enterprise in his "Selling Up, Selling Down" column. Strategies Fred Harburg's "Strategies" column explores ways to help learning executives build the best development offerings in their organizations using best practices and leader-defining tips. Take Five Learning and development authority Brandon Hall covers cutting-edge educational technologies and techniques in his "Take Five" column. Trends The "Trends" column by Nick van Dam addresses timely, global business news as it relates to learning and development, and it presents relevant avenues to keep organizations apace as business dynamics continue to evolve.