December 2006 Table of Contents

Productivity
Corporate Compliance: Learning’s Mission-Critical Role
Ed Cohen
Historically, only highly regulated industries such as health care and utilities had stringent compliance requirements for learning management. Today, these requirements touch nearly every industry. With corporate compliance growing in scope and impact, CLOs need to find ways to leverage their learning management systems to meet ever-changing — and increasing — regulatory mandates.

Tactics
Learning Tools: New Tricks for Non-Technical Learners
Stephen L. Cohen, Andrea Deege & Uneeda Brewer-Frazier
Blended learning can be a no-brainer for many companies: It's fast, flexible and often affordable. However, blended learning also can prove to be a difficult method for some non-technical learners. To increase effectiveness, blended learning should be both practical and usable.

Human Capital
Building Bridges: Lessons in Working with Business Units
Michelle Page-Rivera, Ph.D.
When working with business unites, the main function of the learning department is to best serve the needs of learners and the overall organization. To accomplish this, many learning organizations employ one of three strategies: centralized learning, decentralized learning, and hub-and-spoke learning.

Environment
Capital Decisions: Educating Executives
Julie Smith & Amanda Young Hickman
Although "business alignment" is one of the most common phrases in the learning profession, too often learning organizations fall short of meeting this goal. To stay in sync with your customer's and organization's needs, you must take a holistic approach that goes beyond the traditional models.