Chief Learning Officer magazine is a trademark of Mediatec Publishing Inc. All clomedia.com and Chief Learning Officer magazine content Copyright 2013 MediaTec Publishing Inc. All Rights Reserved. It is illegal to copy, reproduce or publish any information contained on clomedia.com or in Chief Learning Officer magazine without express written permission from MediaTec Publishing Inc.
Learn From Failure
Creating this type of culture, however, isn’t necessarily a task the CLO can own exclusively. An organization that deals with and values failure as part of its growth process must create that environment at the C-suite level, said Erv Lessel, director of human capital at Deloitte Consulting LLP and a former major general in the U.S. Air Force. There are areas where the CLO can provide influence to help lay a framework for a less conservative, more innovation-driven learning environment down the road.Training, education and experiential learning programs all have the potential to serve as breeding grounds for mini, or “cheap,” failures, each of which promote growth, take chances, but don’t kill the business, Lessel said. For example, the CLO can leverage leadership development efforts that seek to instill competencies and experiences that will open up future leaders to the idea of embracing a culture where cheap failures, or failures by experimentation, aren’t avoided but valued instead. They also can provide executive insight into specialty areas such as crisis and risk management initiatives when major failures occur.Creating a culture of calculated risks and failures has its limits, however. “What you don’t want is a ‘failure culture,’” said Sim B. Sitkin, professor of management and faculty director for the Center on Leadership and Ethics at Duke University’s Fuqua School of Business. “What you do want is a learning culture. There is a difference.” There are instances when embracing failure as a learning tool might be inappropriate. “In the short run, when you’re dealing with an absolute crisis, you can’t afford it,” Sitkin said.
Leveraging the Latest in Brain Science to Deliver the Next Generation of E-Learning
May 29th 1:00pm - 2:00pm CT
2013 CLO Breakfast Club, Boston
September 12th - 12th, 2013The Westin Copley Place
Fall 2013 CLO Symposium
September 30th - October 2nd, 2013Rancho Las Palmas Resort & Spa
Get the Magazine