Cheif Learning Officer Solutions for Enterprise Productivity

Learning 2014: Mobile and Social Opportunities

 -  12/20/13

CLOs are cautiously optimistic about their budgets and impact in 2014. Many suggest mobile and social learning technology will have the greatest effect on organizations.

It seems as if the global recovery continues to take hold. More than half of CLOs report higher budgets in 2013 than in 2012, and many expect this year to be better still.

Learning leaders plan to increase spending to develop in-house content, e-learning and install learning technologies, partly because of pressure to deliver more training content to the widest possible audience. But opinions on how to accomplish that are mixed. Technology remains an important part of the solution, but the application of social and mobile technologies is both highly anticipated and skeptically received.

Every other month, market intelligence firm IDC surveys Chief Learning Officer magazine’s Business Intelligence Board on a variety of topics to gauge the issues, opportunities and attitudes that are important to senior learning executives. For the last several years, members of the board have been asked to provide annual insight into their outlook for the year ahead. This month we compare how CLOs feel about their prospects in 2014 compared to recent years.

Bright Times Ahead for 2014?
For the second year in a row, more than half of CLOs are more optimistic about the year ahead (Figure 1).

Economic recovery is one reason. Learning leaders believe they have passed through a difficult period and that the improving economy has caused a change in business expectations.

One CLO said, “I believe the country is on the right track and the worst of economic issues are behind us.” Another said she is optimistic training is needed to execute strategic plans the organization has created. And several see an ongoing change toward learning from leadership, reflecting a “paradigm shift in our executive management, and continued growth by our company,” as one CLO said.

Others see a different outlook, especially in the U.S. government, which continues to operate under budget constraints, sequestration and hiring freezes. But overall, more CLOs believe the outlook is primarily positive, although mixed economic predictions in the U.S. and abroad cause concern.


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