Chief Learning Officer magazine is a trademark of Mediatec Publishing Inc. All clomedia.com and Chief Learning Officer magazine content Copyright 2014 MediaTec Publishing Inc. All Rights Reserved. It is illegal to copy, reproduce or publish any information contained on clomedia.com or in Chief Learning Officer magazine without express written permission from MediaTec Publishing Inc.
Learning to Unlearn
For some businesses, the “why” question is answered easily. For example, employees might need to change because their company was acquired by another. In these situations, if the company’s integration strategy is communicated well to employees, it can be relatively simple to ask them to unlearn old ways and start anew.Mike Cuffe, vice president of claims training and development at Farmers Insurance, was mindful of this when his company acquired 21st Century Insurance Group. An influx of new employees from a different company meant that many would have to unlearn the ways of their previous positions in order to become part of the Farmers family. From a technical perspective, they needed to learn a new operating platform. They also needed to pass technical competency certification tests and go through Farmers Insurance’s robust learning track.
Better Learning Outcomes in 2014 - Focus Learning On Jobs, Skills and Required Outcomes
March 20th 2:00pm - 3:00pm ET
2014 CLO Breakfast Club, Atlanta
March 20th - 20th, 2014Loews Atlanta Hotel
Spring 2014 CLO Symposium
March 30th - April 2nd, 2014The Ritz-Carlton, Laguna Niguel
From the Network
Twitter UpdatesTweets by @CLOmedia