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Leverage Mentoring to Teach Entry-Level Workers Soft Skills

The most powerful driver for a learning professional, however, is to get enough peer opinion leaders to engage in the desired soft skill behaviors, so that those behaviors become ingrained as part of a firm’s culture, which will diminish the legwork for the learning leader.

“You can teach these [desired] behaviors all you want,” DeLong said. “But if they’re not supported by the culture, they’re not going to be used.”

Frank Kalman is an associate editor of Chief Learning Officer magazine. He can be reached at fkalman@CLOmedia.com.

Article Keywords: training coaching skills mentoring

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