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Running a Lean Learning Function
“The ROI on that is nearly 100 percent immediately because they’re more productive,” he said. “They’ll complete projects and improve processes that will drive more customer value. When they spend time with this, they’ll see the immediate payback because they’ll perform better.”
Lean also influences the ways learning programs are delivered. Because of its strong emphasis on saving time and money, much of lean education tends to be provided to learners while they’re on the job — the content is often short, digestible and dispensed virtually. Additionally, it’s typically just-in-time and just-for-you, designed to support employees at the point of execution.
Obstacles to Lean Learning in Organizations
Why do learning professionals have such a difficult time educating organizational leaders about how lean works in enterprise education? Partly because executives just want them to solve problems, and partly because they don’t always agree on how to operate learning and development functions within an organization.
Here are some of the common challenges that hinder lean learning functions in companies:
These issues, whether they’re brought up inside or outside of the learning organization, come up often, but they can be dealt with by customizing the system according to the needs of the enterprise.
Despite the apparent strictness of lean, it’s very flexible — there are many different approaches, and learning professionals should weigh the pros and cons of each. Tom Kelly, NetApp University (Network Appliance) vice president, said this means asking “the hard questions” and considering the answers.
Leveraging the Latest in Brain Science to Deliver the Next Generation of E-Learning
May 29th 1:00pm - 2:00pm CT
2013 CLO Breakfast Club, Boston
September 12th - 12th, 2013The Westin Copley Place
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September 30th - October 2nd, 2013Rancho Las Palmas Resort & Spa
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