Cheif Learning Officer Solutions for Enterprise Productivity

Case Study

Taming Online Training at the San Diego Zoo

 -  4/11/14

Learning at the San Diego Zoo — and in the animal care industry at large — was ripe for change. Online learning and collaborative partnerships are helping to ensure both animals and staff get the care and development they need.

Iron Mountain Sentinels: Certified Peer Coaches

 -  3/3/14

Iron Mountain shook up traditional, supervisor-led training efforts by certifying employee coaches so employees who do jobs every day can teach their peers. As a result, mistakes declined markedly, as did turnover and workers’ compensation claims.

Not Your Grandfather's Diversity Training

 -  2/12/14

When the state of Michigan learned that the minorities who worked for the agency did not feel their opinions mattered, leaders created nontraditional diversity training programs to promote more effective ways to communicate.

Signature HealthCare: Changing Long-Term Care

 -  12/23/13

Signature HealthCare worked with employees to develop their emotional and spiritual intelligence in order to improve quality of life for its residents.

How Praxair Grooms Tech Talent for Business Roles

 -  11/22/13

The company’s executives used learning simulations to sharpen the business acumen in technical talent and identify untapped managerial potential.

A Leadership Makeover at Ingersoll Rand

 -  11/1/13

A common leadership language, measurable competencies and a heightened level of accountability helped Ingersoll Rand create a high-performance culture that resulted in engaged employees who better satisfy customer needs.

Cultivate a Culture of Customer Service


When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. How did the firm turn it around?

Rollins Inc.: Learning From a Distance

 -  9/6/13

Rollins Inc. needed to migrate its satellite network and deploy an interactive distance-learning platform capable of reaching new international locations and 10,000 employees around the globe.

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