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Peak Performance: Pushing Your Enterprise to the Top
Senior Vice President, Strategy, Corporate Development and Emerging Business
John Ambrose is Skillsoft's senior vice president of strategy, corporate development and emerging business, and in this role speaks with thousands of learning professionals around the globe each year in various forums on topics ranging from mobile performance support to social learning. He has spent more than 25 years at the intersection of technology, publishing and learning, having lived and worked in France, England and both coasts of the U.S. In 1995 he was named CEO of DeltaPoint, one of the earliest providers of website management tools. He was a founder of Books24x7 in 1998, which was acquired by Skillsoft in 2001.
Ambrose is a past speaker at the Global Peter Drucker Forum, the CLO Conference, Elliot Masie’s Learning Conference, Josh Bersin Impact Conference, a variety of ASTD conferences in the U.S. and internationally, Jeanne Meister’s Social Bootcamp, and Skillsoft Perspective events held throughout North America, Europe and Asia.
Program Director, Learning Services
Cushing Anderson is the Program Director for IDC’s Learning Services research. In this role, Cushing is responsible for managing the research agenda, field research and custom research projects for both corporate learning and performance, and IT education and certification research programs. He has been actively investigating the link between strategic business planning and training in the extended enterprise. He also has extensively researched the value of partner certification programs to software companies, and speaks regularly on certification programs and the value of education to partnership programs. Cushing was named as one of the “top 20 people to watch in corporate training” in 2003 by Lifelong Learning Market Report, and he has been a member of the steering committee for the Technology Learning Group for CompTIA (the Computing Technology Industry Association).
Caroline C. Avey
Learning Strategist and Director, Innovative Learning Solutions
ACS Learning Services, a Xerox company
Caroline Avey is a learning strategist with ACS Learning Services, a Xerox company. She has over 15 years experience in instructional strategy, design and development, working on custom and generic projects for Fortune 500 clients and public agencies. In her current role, she is the Director of Innovative Learning Solutions and is known in the industry for her work on developing distance learning strategies that include practical applications of learning in 3D-virtual worlds. Her team’s work includes utilizing social networking tools for learning application and more recently mLearning. In a more traditional learning strategist role, she has assisted clients with development of learning governance councils, curriculum design requirements to include blended learning, and consulting on web 2.0 strategies to use technology as learning enablers. She holds a BA in Journalism, a BS in Marketing from the University of Arizona and an MBA with a finance specialty, from the University of Denver.
Director, Global Learning
Virginia Benton is an organization development and learning professional with more than 20 years of experience. She has held leadership roles in companies as diverse as Office Depot, U.S. Foodservice and U.S. Bank. Benton is a strategic and visionary executive who has been responsible for creating competitive advantage and award-winning results in multiple industries, including retail, financial services, distribution, manufacturing and academia. In her current position at Tyco Electronics, Benton is responsible for the learning and development strategy for more than 75,000 people in 57 countries.
Vice President, Client Services
Bonnie Beresford, MBA, has extensive experience in the fields of measurement, process improvement, training and performance support. She co-led the effort to transform a client training organization into a performance improvement organization. Beresford’s resulting ROI work and statistical study that isolated the business impact of training earned the client the ASTD Excellence in Practice award and Chief Learning Officer magazine’s Business Impact Award. Over her career, her client base has spanned the manufacturing, retailing and hospitality services industries. Beresford has presented at the ASTD, ISPI and SALT annual conferences as well as at Elliott Masie’s Learning conferences. She serves on the board of the Detroit Zoological Society and is president of the International Society for Performance Improvement – Michigan Chapter.
Dr. Steven Berglas
Executive Coach and Management Consultant
Dr. Steven Berglas draws upon his training in behavioral and psychodynamic psychiatry to design interventions for executives at risk for career burnout. He also works with corporations on executive selection, identifying job candidates resistant to “success depression,” success-induced burnout and self-destructive behavior. Berglas spent more than 30 years on the faculty of Harvard Medical School’s Department of Psychiatry, where he also maintained a psychotherapy practice. He has authored four books on the consequences of career success, including Reclaiming The Fire: How Successful People Overcome Burnout. Berglas holds a bachelor’s degree in psychology from Clark University, a Ph.D. from Duke University, and he completed postdoctoral training in social psychiatry at Harvard Medical School.
Senior Partner, Leadership and Talent Consulting Group
Maryann Billington is a senior partner in leadership and talent consulting at Korn/Ferry. She is an executive coach and performance architect with extensive experience in business, enterprise learning and leadership development. She has been a CEO, consultant, college dean, author and corporate training manager. Her career spans companies such as Corning Glass Works, Digital Equipment Corp. and Oracle Corp. Her academic leadership at Northeastern University and the Colorado community college system innovatively linked education and business. She is an engaging speaker on the topic of the emerging workforce. Billington earned a B.A. at Boston College and an MBA from Northeastern University.
Vice President of Sales, Foodservice Division
Deanna Brady oversees the North American team responsible for the sales of Hormel products to food service distributors and end users such as restaurants, hotels, hospitals and schools. Since joining the Hormel Foods sales organization in 1986, Brady has been promoted to positions of increased responsibility, including area and regional sales manager. She works closely with senior leadership on talent development initiatives for the division and is an active contributor to the design and delivery of leadership development programs for the Hormel team.
Ronald C. Brant
Men’s National Team Coordinator, Senior and Junior National Teams
Brant has developed champions at all levels, ranging from Junior National champions to World and Olympic medalists. He has managed gymnastics teams to record accomplishments, including two World team silver medal performances in 2001 and 2003, the Olympic team silver medal in 2004 and the Olympic team bronze medal in 2008. Brant was a two-time USA Gymnastics Coach of the Year in 1997 and 1999. He served as head coach for the U.S. Olympic Training Center resident men's gymnastics team from 1990 to 2000. Brant was elected president of the United States Elite Men's Gymnastics Association from 1991 to 1993. He has organized fundraisers for charitable organizations, such as the Make-A-Wish Foundation.
University Health System
Jacque Burandt leads the Center for Learning Excellence at University Health System with responsibility for planning, implementing and evaluating workplace learning for 5,000 employees at 20 sites. She was awarded the 2006 Learning In Practice Gold Award for Creative Alliances and the 2008 Silver Learning Team Award by Chief Learning Officer magazine. She holds a bachelor’s degree in radio-TV-film and a master’s degree in adult and continuing education, both from the University of Texas at Austin. She serves on the refugee resettlement board and on the health care advisory board for Capella University.
Manager, Sales Training and Development
Watson Pharmaceuticals Inc.
Lou Candura joined Watson Pharmaceuticals in 2005 as a sales representative who quickly achieved success by becoming a two-time Champion’s Club winner in two of Watson’s premier sales divisions. These successes earned Candura the opportunity to be promoted to training manager for Watson’s specialty division in spring 2008. The blend of experiences from selling in the field to coaching sales representatives was an inspiration to implement innovative ideas that were instrumental in the launch of two new products. Additionally, as part of the product launches, Candura developed and customized learning modules, selling scripts, rubrics, workshops and Blackboard distance learning courses that were executed as a part of the team’s blended learning strategy.
Solutions Architect and Co-Founder
Scott Colehour has been in the e-learning design and development industry for 20 years. Colehour brings many skills to Allen Interactions, some of which include providing high-end consulting and training services to client organizations in such areas as needs analysis, multimedia project planning and management, interaction design, template and model development and model-based production.
Margot Cook has been with SkillSoft for seven years and has more than 15 years of experience in the learning industry. In her role, Cook consults with clients to develop their learning strategies and to maximize the overall effectiveness of their learning programs. Cook’s clients span multiple industries, including retail, information technology, hospitality, BPO and customer service, manufacturing, financial services and telecommunications. Cook advises her clients on their overall program implementation and measurement, including program design, curriculum planning, competency mapping, marketing and reporting. Cook believes that effective marketing drives support for the program from the C-level down and ensures that each target audience leverages the organization’s learning investment effectively.
Internet Time Alliance
Jay Cross is a champion of informal learning, Web 2.0 and systems thinking. His calling is to help business people improve their performance on the job and satisfaction in life. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. Cross is the co-author of Implementing eLearning and The Working Smarter Fieldbook. Every day, thousands of people read his blogs, “Internet Time” and “Informal Learning Blog.” Cross is a graduate of Princeton University and Harvard Business School.
Executive Vice President, Research and Development
Jocelyn Davis leads Forum's global research and development function. Her team is responsible for creating and managing Forum’s intellectual property — including original research, learningware and consulting protocols. Davis also provides design advice on client projects, working with clients such as Eli Lilly, GE, Bausch & Lomb, Coca-Cola, Agilent, Microsoft, BankOne, Walt Disney and Nike. In the past decade, Davis’ teams have doubled the size of Forum's library with innovative learning curricula. She co-authored the research reports "Blended Learning Strategy" and "Principles of Workplace Learning" and is co-author of Forum’s forthcoming book, Strategic Speed.
Group Vice President, National Training and Development
Lisa Donovan has championed “Commitment to Great,” an enterprisewide strategy for engaging Archstone’s leaders and employees in delivering superior service to drive customer loyalty. She brings a unique perspective to learning and development, with broad experience in the company’s change management, mergers and acquisitions, and technology initiatives. Before joining Archstone, Donovan held a variety of senior positions in the areas of project and program management, product marketing and international marketing and sales. She holds a bachelor’s degree in international business from the University of Colorado.
Michael E. Echols, Ph.D.
Executive Vice President of Strategic Initiatives and the Human Capital Lab
Michael Echols is executive vice president of strategic initiatives and the human capital lab for Bellevue University. An internationally known thought leader on evaluating and improving ROI on human capital, Echols' three books on the subject are must-reads in C-suites around the globe. Named one of the "Top 20 Most Influential Training Professionals" in the United States by Training Industry, Inc., Echols earned his bachelor's degree in physics from Carnegie Mellon University, MBA from the University of Pittsburgh and Ph.D. from the College of Business at the University of California-Berkeley. His thesis was in operations research and information process. Previously, Echols held three senior executive roles with the General Electric Company.
Senior Vice President, Skills Certification
Terry Erdle is responsible for the Computing Technology Industry Association’s (CompTIA) global certifications programs, including product development and delivery, partnership relationships and cooperation with the education and training communities. Before joining CompTIA in 2008, Erdle was the president and chief executive officer of Jones Knowledge Group. He was responsible for consolidating five separate knowledge services businesses into a cohesive group. He also played an active leadership role in the areas of sales, marketing and program development. From 1998 to 2006, Erdle held several senior executive positions at Sun Microsystems Inc. Erdle holds a Bachelor of Science in computer science and philosophy from Colorado State University and a Master of Science in computer science from Oxford University.
Christopher R. Hardy, Ph.D.
Strategic Planner, Deputy Director
Defense Acquisition University
Christopher R. Hardy, Ph.D, is the Strategic Planner for the Defense Acquisition University, an award-winning corporate university serving the acquisition workforce. Christopher helps the President set the direction for the university and was a key player in transforming DAU into an award-winning corporate university. Included in this transformation was the successful implementation of many best practices: strategic planning, alignment, centralization of training funding, integration and implementation of enterprise-wide performance measurement tools and business processes and innovations in learning and development. This includes the unique, enterprise-wide, overarching learning strategy known as the Performance Learning Model and a new learning construct—the Engaged Learner. He also has played a significant role in DAU’s rapid rise to national preeminence through his work with other organizations from both public and private sectors. Prior to his current position, he served both in government and in private industry, becoming Vice President, INNOLOG Inc., a Global Supply Chain Logistics Company headquartered in McLean, VA.
Director, National Accounts-Southeast
Keller Center for Corporate Learning
Meg Harris has been in education most of her adult life. After graduating from the College of the Holy Cross, she utilized her strength for helping others as an advocate for the rights of exceptional students in public education. Harris entered the world of proprietary education with Career Education Corp. in admissions. Since joining DeVry University, she has found success in varied positions, most currently in growing business relationships with Fortune 1000 organizations. Harris is working toward her master's in project management at DeVry University's Keller Graduate School of Management.
Vice President, Learning and Leadership Development
Rich Herbst is responsible for the development and delivery of all training programs and initiatives for an organization of 55,000 employees around the globe. He has extensive experience in training, education and leadership development in both the private and public sectors. In the U.S. Navy, Herbst served as an F-14 fighter pilot and flight instructor in the advanced jet training program. At Tulane University, he taught leadership and ethics and was responsible for the Naval Reserve Officer training program. Most recently, prior to joining TeleTech, Herbst was president of Westwood College’s Denver campus. Herbst holds a B.S.E. from Duke University, an MBA from Mississippi State University and a M.S.E. from Tulane University.
Director, Product Marketing and Content Solutions
Tim Hildreth joined SkillSoft in October 2004 as the senior product marketing manager in charge of a number of SkillPort modules, including the instructor-led training, credentialing and customer publishing modules. In 2006, Hildreth led the team that planned, designed and launched SkillSoft’s KnowledgeCenter product line. Currently Hildreth oversees the content solutions product marketing team, which manages all aspects of content solutions and strategies, including authoring tools, releases and customization strategies for SkillSoft content and the KnowledgeCenters. Most recently, Hildreth’s team oversaw the development of SkillSoft’s newest leadership offering, SkillSoft Leadership Advantage.
Vice President, Center for Learning and Development
Ted Hoff has responsibility for leadership development and succession planning across IBM to ensure it has the leaders it needs now and in the future. This responsibility encompasses assessing, developing, recruiting and selecting leaders for all business and technical leadership roles. Prior to joining IBM, Hoff was president of Leadership Development Inc., a management education and business consulting firm that he founded in 1998. He has authored several Harvard Business Review articles, case studies and a textbook on marketing analysis. Hoff holds an MBA from Harvard Business School, graduating as a Baker Scholar, and a bachelor’s degree from the Georgetown University School of Foreign Service.
Sharon Claffey Kaliouby
Senior Vice President, Learning Solutions
Sharon Claffey Kaliouby has more than 13 years of experience in corporate learning and development, as well as e-services. Previously, Kaliouby was the director of e-services for Thomson (now Thomson Reuters) Corp.’s Center of Excellence. Currently, her key responsibilities include the identification of solutions for the Irish e-learning sector and to proactively explore business opportunities for Irish companies. Since joining Enterprise Ireland, Kaliouby has launched the Irish Learning Alliance (ILA) and supports the ILA Elite research project. She received her master’s degree in mass communications from Emerson College and has a bachelor’s degree in communications studies from the University of Massachusetts Amherst.
President and Editor in Chief
MediaTec Publishing Inc.
Norm Kamikow is president and editor in chief of MediaTec Publishing Inc., which publishes Chief Learning Officer magazine,Talent Management magazine, Diversity Executive magazine and Certification magazine, along with targeted supplements, special reports and electronic newsletters for each publication. Chief Learning Officer was named "Best New Publication" by the American Society of Business Publication Editors (ASBPE). Norm also received the 2005 Innovation Award from Media Business Magazine, which honored him as Top Publisher of the Year.
Norm has more than 30 years of magazine and direct marketing publishing experience. Since beginning his career with Seventeen magazine, Norm has worked either directly or as a consultant to many consumer and business-to-business magazines. With a specialty in new magazine development, he has played a key role in the launch of OMNI magazine, SPIN magazine, Game Players magazine, CD-ROM Today, Internet World and Web Week. He contributed to the redesign of such magazines as Financial World and CD-ROM World. As president/CEO of Decks Inc., he worked with several major publishing companies to develop revenue resources from alternative media. This client base included BusinessWeek, Fortune, Money Magazine, Sports Illustrated, Esquire, The Journal of the American Dental Association and Dun & Bradstreet reports. Norm is a recipient of the Tempo Award from the Direct Marketing Association and is a biographee of Marquis Who's Who in the Midwest and Who's Who in Advertising and the Media.
Mark Kass, Ph.D.
Vice President, Strategic and Academic Alliances
Apollo Group Inc.
Dr. Mark Kass has an extensive background in management and leadership training. With a Ph.D. in international relations from the University of Missouri, his interests lie in creating and sustaining cultures of corporate innovation. His work focuses on assisting companies to nurture innovative environments based upon a respect for their core competencies, organizational cultures, capabilities and improved methods of communication with employees. Kass has served as a faculty member and doctoral mentor at University of Phoenix since 2004. His current research focus is on developing operational strategies to facilitate change management in diverse corporate settings with an emphasis on market selection strategies for international businesses.
Dr. Beverly Kaye
Founder and CEO
Career Systems International
Dr. Beverly Kaye is an internationally recognized authority on career issues and retention and engagement in the workplace. She was named a legend by the American Society for Training & Development (ASTD), and she has worked with a host of organizations to establish cutting-edge, award-winning talent development solutions. Her first book, Up Is Not the Only Way is considered a classic, and she is also the co-author of Love ‘Em or Lose ‘Em: Getting Good People to Stay and Love It Don’t Leave It: 26 Ways to Get What You Want at Work. She holds a doctorate degree from UCLA and completed graduate work at the Sloan School of Management at MIT.
Brian P. Klapper
President and Founding Partner
The Klapper Institute
Brian Klapper is president and founding partner of The Klapper Institute and an internationally recognized expert in business process transformation. He has worked with a variety of global companies in financial services, consumer products, manufacturing, food service, utilities, retail, and health care. His experience spans the value chain, as well as all customer touch points. Klapper currently is working on new book titled Transformation, which details his research and provides insights on business process transformation. He co-authored a chapter in Redesigning Healthcare Delivery that has become an industry standard. Klapper holds an MBA from The Wharton Graduate School of Business and a bachelor’s degree from Cornell University.
Global Head, Enterprise Executive Development
Louise Korver-Swanson leads the global executive development center of excellence for this rapidly growing global technology company. Executive development at EMC provides assessment, coaching and development for EMC’s 300 senior high potentials and vice president or higher executives. Korver-Swanson is well-known as an innovator in executive development and has implemented cutting-edge strategies for executive talent identification, transformational change management, succession planning and globalization. As a valued partner and coach to executive and operating leadership, she brings an exceptional breadth of experience to EMC, cultivated over 20 years through every facet of organizational development.
Alec Levenson, Ph.D.
Bellevue University, Human Capital Lab
Dr. Alec Levenson is a research scientist at the Center for Effective Organizations, Marshall School of Business, University of Southern California. Levenson’s research and consulting work help optimize job performance through organization design, job design and human capital analytics. He has more than 10 years of experience working with leading companies, including Capital One, Chevron, Cisco Systems, PepsiCo, Pfizer, PricewaterhouseCoopers and Royal Bank of Canada. His research has been featured in The Wall Street Journal, The Economist, CNN, U.S. News and World Report, the Los Angeles Times and Fox News. Levenson received his B.A. in economics and Chinese language from the University of Wisconsin-Madison and an M.A. and Ph.D. in economics from Princeton University.
Vice President, Learning Institute, and Chief Learning Officer
Children's Medical Center of Dallas
Justin Lombardo is currently vice president, Learning Institute, and chief learning officer of Children’s Medical Center of Dallas. He was recruited to this role in January 2010 to create the Children’s Learning Institute, which will be responsible for aligning and optimizing the organization’s investment in education and training to help advance the strategic goals of the medical center. Lombardo will lead all the clinical and non-clinical education and training for the medical center. Prior to joining Children’s, Lombardo served for nine years as chief learning executive at Northwestern Memorial Hospital in Chicago. There he developed the NM Academy, which was responsible for the organization’s learning initiatives. Prior to this, Lombardo spent 15 years at Motorola University, where he managed various training and education functions globally and was one of the founding directors. Lombardo has also worked in higher education administration.
Alan A. Malinchak
Chief Learning Officer
Homeland Security Solutions, Inc.
Alan A. Malinchak is the chief learning officer at Homeland Security Solutions Inc. and business development executive for training solutions and professional services. He conducts keynotes, leadership development seminars and consultations regarding the administration and operation of corporate universities. Previously, Malinchak was the vice president and chief learning officer at ManTech International Corp., where he founded, developed, implemented and led the administration and operation of ManTech University. He has held various academic positions and is a published author. Malinchak retired from the FBI as chief of the FBI’s Leadership Development Institute.
Renee Moorefield, Ph.D., MCC
Founder, Partner & CEO
Renee Moorefield founded Wisdom Works on the belief that business leaders hold the key to a global shift in human consciousness. They are most effective when they explore strategies aimed healthy profits, healthy people and a healthy world. An established speaker and writer, Moorefield has addressed international conferences and co-wrote the book Driven by Wellth: The 7 Essentials for Healthy, Sustainable Results in 21st Century Business & Leadership. Her degrees reflect the core principles of Wisdom Works: She holds a doctorate degree in spirituality, with a focus on integral leadership, a master's in business and human relations and a bachelor's in physiology and health education.
Jennifer A. Moss Breen, Ph.D.
Director, Human Capital Management Ph.D. Program
Jennifer Moss Breen is the director of the Ph.D. program in human capital management for Bellevue University and has written articles on leadership and presented at more than 30 scholarly and practitioner-oriented conferences on leadership and human capital. Her research agenda focuses on practice-based doctoral programs, leadership and human capital.
Moss Breen has a BS in business education, and MA in qualitative and quantitative psychometric measures, a MS in leadership education and a Ph.D. in leadership studies from the University of Nebraska. She originally joined Bellevue University as an assistant professor in management.
Lane4 Management Group Ltd
Tom Murray is a Senior Consultant at Lane4, a management consultancy specializing in organizational performance, leadership development and executive coaching. He is a two-time Olympian in the sport of rowing, having competed in both the Atlanta and Sydney games. Murray also is a 1999 World Champion. In addition to being a graduate of Cornell University, he also has a master’s degree in finance from Boston College. He brings a deep understanding of high performance from his experience as an athlete and his work as an athletic and business coach. Murray uses an enthusiastic, dynamic approach to deliver senior leadership development programs.
Division Director and Principal Consultant
Butler Newman is a leader in RWD’s Organizational Performance & Learning practice and has more than 22 years of experience developing and managing high-impact learning organizations. During the past 10 years, he has served as senior vice president of advisory services for Corporate University Xchange, vice president of execution capability for Conner Partners, vice president of learning solutions of Accelera Corp. and vice president of e-learning and performance support for RWD Technologies. Newman is a graduate of the U.S. Naval Academy and the Navy’s Nuclear Propulsion program, completing his nuclear engineering certification. He also has completed coursework toward an MBA at the University of Maryland.
Chariman, Irish Learning Alliance
Jonny Parkes is the former CEO of Electric Paper, one of Ireland’s foremost e-learning companies and has more than 15 years experience in the interactive learning industry. One of Parkes’ current roles is to manage a $2.5 million industry-led research project on behalf of the Irish Learning Alliance (ILA). The project is developing tools and technologies for developing next-generation e-learning solutions, combining elements of social networking, mobile computing and the Semantic Web. Parkes has an MBA from the Open University Business School in the U.K. and a degree in micro-electronic engineering from Trinity College Dublin.
Dr. E. Ted Prince
CEO and Founder
Perth Leadership Institute
Dr. E. Ted Prince is CEO and founder of the Perth Leadership Institute, a research-based company that provides business-acumen-focused leadership development programs to senior executives in large corporations worldwide. Prince is an expert in the area of leadership and financial performance and the development of formal assessment instruments for assessing and developing business acumen. Prince is the architect of the Perth Leadership Outcome Model, based on extensive field research with senior executives. Prince holds a bachelor’s honors degree in languages and political science from The University of New South Wales in Sydney, Australia, and master’s and doctoral degrees in political science from Monash University in Melbourne, Australia.
Vice President, Editorial Director
Human Capital Media Group
Mike Prokopeak is editorial director of MediaTec Publishing Inc. Mike directs content for the CLO Symposium live conference series, the CLO Breakfast Club programs and all MediaTec magazines, as well as the e-Seminar series, research initiatives and special projects.
Mike brings a wide range of experience in journalism, publishing, and marketing along with a proven track record of editorial achievement to MediaTec. After joining Northern Arizona’s Mountain Living Magazine in Flagstaff (Ariz.) as a reporter, he worked his way up to editor in chief, eventually taking on general manager responsibilities for the magazine and its sister publication, Flagstaff Live, both owned by Pulitzer Newspapers Inc. He directed the editorial, design, advertising, and events departments and successfully led a complete redesign of the publications. Mike has also worked with leading educational publishing companies, including Houghton Mifflin Company and the Great Books Foundation. A former teacher and Peace Corps volunteer, Mike brings in-depth experience in continuing education and training to MediaTec.
Clark Quinn, Ph.D.
Internet Time Alliance
Clark Quinn has been helping organizations deliver learning technology solutions for more than three decades. He has a deep background in the learning sciences including a doctorate from UCSD and has experience in technology applications in the corporate, government, education and not-for-profit sectors. Quinn is the author of Engaging Learning: Designing e-Learning Simulation Games and Designing mLearning: Tapping Into the Mobile Revolution for Organizational Performance. He is a principal in the Internet Time Alliance.
Rebecca Lea Ray, Ph.D.
Senior Vice President, Global Talent Management and Development, Global Human Resources
Rebecca L. Ray, Ph.D., leads the global team responsible for employee training and development under the banner of MasterCard University. She also is responsible for management and leadership development, executive coaching and mentoring, organizational development, employee engagement, performance management and succession management for MasterCard Worldwide. Previously, Ray held positions at Comcast, American Skandia, Prudential and Merrill Lynch. She serves on the Editorial Advisory Board for Training and Chief Learning Officer magazines and on the Advisory Board for the Executive Program in Work-Based Learning Leadership at the University of Pennsylvania. She holds a doctorate from New York University, where she taught as an adjunct professor for many years.
Vice President and Chief Learning Officer
Teresa Roche is vice president and chief learning officer at Agilent Technologies Inc. In this role, she is the lead architect and portfolio manager for the company’s leadership development products.
Previously, Roche held the position of vice president of human resources at Grass Valley Group in Grass Valley, Calif., where she served as chairman of the American Electronics Association’s National Human Resources Committee. Additionally, she worked at Hewlett-Packard in several executive human resources positions.
Roche has a Ph.D. in educational technology, a master’s degree in counseling and personnel services and a bachelor’s degree in education and interpersonal and public communications, all from Purdue University. In 2005, she was named as one of the Old Masters at Purdue, and in 2009, she received the Distinguished Alumni Award from the College of Education at Purdue.
Roche serves on the executive committee for the Conference Board Council for Learning, Development. She is also a member of the Dean’s Advisory Committee for the College of Education at Purdue University. Previously she was a member of the executive board of the Best Practice Institute.
Vice President, Learning and Leadership Development
Rob Ryder is vice president of learning and leadership development for Centura Health, headquartered in Denver, Colo. Centura Health employs 14,000 associates and includes 11 hospitals, as well as home care operations and senior residential care facilities throughout Colorado. Prior to his current role, Ryder was chief administrative officer with Penrose-St. Francis Health Services and the administrator of Penrose Community Hospital in Colorado Springs, Colo. His work in the areas of worksite health promotion and building a healthy work culture has been published by the American Hospital Association and the Society for Prospective Medicine. He has presented and consulted throughout the country in the fields of health promotion, corporate health services and worksite culture development. He holds certifications and credentials in leadership development, personality assessment, process improvement/statistical process control and executive coaching, and holds degrees in music and psychology from Stanford University.
Director of Performance, Engagement and Recognition
Marko Satarain is responsible for engagement strategies aimed at creating a high-performance culture. Previously, he was responsible for the development, engagement and retention strategy for executives and high potentials, including identifying emerging trends to keep critical talent and enable employees to leverage their strengths in the organization. A 12-year veteran of Gap Inc., Satarain previously led the company’s college recruiting strategy for all brands and functions and held roles in human resources, IT and a management role at Banana Republic. Prior to joining Gap Inc., he worked at AAA where he managed HR sub-functions and served an enlistment in the U.S. Navy. Satarain received his bachelor’s degree from San Francisco State University where he also completed a master’s degree in instructional design.
Global Leadership and Talent Domain Lead
Valerie Schumacher joined Cargill in 1995. She currently leads Cargill’s global policy and program harmonization efforts across the leadership and talent area. Her focus includes talent management, career planning, learning and development, performance management and employee engagement. Schumacher also has managed the leadership development portfolio within Cargill’s learning and development department. Additionally, she was responsible for providing leadership development solutions globally to varying levels of leaders, including several programs within Cargill’s Leadership Academy. Prior to that, she helped implement shared service structures in Cargill’s finance and human resource functions. Schumacher received her bachelor’s degree in business administration from North Dakota State University.
Roland Smith, Ph.D.
Senior Faculty Member and Lead Researcher
Center for Creative Leadership
Dr. Roland Smith is a senior faculty member at the Center for Creative Leadership (CCL). His work at the center includes facilitating the Leadership at the Peak program and other custom programs, serving as a member of the global organizational leadership development practice group, and serving as the lead researcher for the Senior Executive Research Initiative and also for the Global Institute for Talent Sustainability. Prior to joining the faculty at CCL, Smith was co-founder and president of a national consulting firm focused on addressing organizational performance and talent management. Smith received his bachelor’s degree in finance and a master’s degree in instructional/performance technology from Boise State University and his Ph.D. from the University of Idaho.
Senior Vice President, Learning and Performance Solutions
Mike Stacy leads Aptara’s global learning and performance group. He joined the company in November 2006 and has more than 20 years of experience in the field. Prior to Aptara, Stacy was part of the executive team at Primedia, where he developed innovative learning delivery and documentation solutions, growing revenue to $75 million and leading a team of 125 sales and support personnel. Stacy also led sales efforts at Ninth House Networks, an e-learning company, growing its customer base by 300 percent. Prior to that, Stacy held senior management roles at Thomson Learning and Crisp Learning.
Director, Organization Effectiveness and Learning and Development
Sue VanderHeyden is a human resources professional with more than 20 years of experience in the HR/OE field. She is committed to driving strong organizational and employee growth and success through creative and pragmatic solutions. At Capella University, VanderHeyden is focused on generating positive results for her clients in the areas of change management, leadership and employee development, talent management, employee engagement and building a strong OE/L&D team to serve the organization. VanderHeyden earned her master’s degree in human resource development from the University of St. Thomas and an undergraduate degree in public administration/human resources from Winona State University.
Peter Vidmar is a powerful and entertaining speaker at corporate meetings and trade shows. With more than two decades of experience, Vidmar has helped people throughout the country realize and fulfill their own potential. Vidmar is the highest-scoring American gymnast in Olympic history. He is one of only three athletes inducted into the U.S. Olympic Hall of Fame twice — first as an individual, then as a member of the 1984 USA men’s gymnastics team. Vidmar continues to contribute to the Olympic movement today. He is the chairman of the board of USA Gymnastics. For many years, Vidmar has also worked as the gymnastics commentator for CBS Sports and ESPN. He is the author of Risk, Originality, and Virtuosity: The Keys to a Perfect 10.
Training Advisor, Global Human Resources and Development
Greg Weldon is a training advisor in Tyco Electronics’ Technical Training Center of Excellence. Weldon is responsible for e-learning technologies and strategic planning for the global sales organization’s continuing education.
R. John Welsh, Jr.
R. John Welsh Jr. is responsible for leading the business development effort and driving the performance and innovation for Allen Interactions. As an accomplished senior executive with more than 20 years of expertise with designing organizational performance, Welsh has worked with hundreds of Fortune 500 organizations delivering behavior-changing strategic consulting services. With his extensive experience solving complex issues with C-level executives, he has achieved a successful track record of exceeding corporate revenue and profit goals. In addition to earning a Bachelor of Arts in accounting from St. John's University, Welsh holds master's degrees in business administration and international management from the University of St. Thomas, and he is currently working toward his Ph.D. in organizational leadership at Capella University.
Judy Whitcomb, SPHR
VP, Human Resources and Learning & Organizational Development
As vice president of human resources and chief learning officer, Judy Whitcomb is responsible for Vi’s learning and organizational development strategy and for aligning and maximizing the organization’s investment in education and training to help advance the strategic goals for the company’s nationwide senior living communities. Vi is a developer, owner, and manager of residential communities for older adults. During Whitcomb’s tenure, Vi has realized employee engagement scores for training and development that are 21 percent higher than high-performing companies. Vi was also recognized as a 2011 LearningElite organization, was named as one of Training magazine’s 2011 and 2012 Top 125 learning organizations, and was selected by ELearning Magazine as a Top 100 learning organization in 2011 and 2012. Whitcomb has more than 25 years of experience in various human resources and learning and organizational development leadership roles in the transportation, financial services, employee benefits and health care industries, including a 19-year career at United Airlines. Whitcomb earned her bachelor’s degree from DePaul University and her MBA from Roosevelt University, Chicago and is SPHR certified.
Dr. Tracey Wilen-Daugenti
Vice President and Managing Director, Apollo Research Institute
Visiting Scholar, Stanford University Media X Program
A leading authority on the convergence of education, technology and work, Dr. Tracey Wilen-Daugenti is vice president and managing director of Apollo Research Institute, where she guides the study of career and workforce trends. A former Silicon Valley executive, Wilen-Daugenti has held leadership positions at Apple, HP and Cisco. She is a visiting scholar at Stanford University’s Media X program, studying the impact of technology on society.
The author of 10 books, Wilen-Daugenti catalyzes new thinking among business leaders and academics. For her latest book, Women Lead: Career Perspectives From Workplace Leaders, she examined women’s contributions to the workplace and the economy.
Wilen-Daugenti frequently contributes to the Huffington Post, the Examiner and other national and international media outlets, including FOX News Live and CBS Radio. She has appeared in The Wall Street Journal, Chicago Tribune, Forbes, Los Angeles Times, USA Today, Wired magazine and the San Jose Mercury News. She speaks globally on education, careers and women’s leadership.
Wilen-Daugenti was named San Francisco Woman of the Year in 2002, and was honored by the San Francisco Business Times as a 2012 Most Influential Woman in Bay Area Business.
Executive Director of Product Marketing
David Wilkins has been a thought leader in the online community and corporate e-learning industries for more than 15 years. Through frequent speaking sessions at industry conferences as well as numerous articles and white papers, Wilkins has had a significant impact on helping formulate innovative approaches to solving common workplace challenges, such as employee productivity; performance, recruiting and retention; and corporate communications. In his current role at Learn.com, Wilkins is responsible for product strategy and the communication of Learn.com’s vision and direction.
Associate Director, Sales Training and Development
Watson Pharmaceuticals Inc.
Jason Zeman is passionate about designing, orchestrating and executing sales training and development programs that are congruent with his department's mission statement: “Developing Leaders One Person at a Time.” Zeman has more than eight years’ experience in the pharmaceutical industry as a sales representative, training manager and, most recently, associate director. He has led key projects that have changed the culture of Watson Pharmaceuticals’ branded business. Zeman is now focused on envisioning and implementing innovative ways to leverage Watson’s blended learning technology with the marketing department’s promotional plan and the training department’s development curriculum. Currently, Zeman is pursuing a MBA in executive pharmaceutical marketing from St. Joseph's University.
Amy J. Zuckerman
Senior Implementation Services Manager
Harvard Business Publishing
Amy J. Zuckerman designs and delivers management and leadership programs that earn measurable results for Harvard Business Publishing clients. She has 18 years of experience in blending e-learning, facilitation, articles, case studies and simulations as part of organizational learning interventions. Prior to her current role, Zuckerman was a performance consultant at both The Gallup Organization and DigitalThink/Convergys Corp. Zuckerman earned her M.A. in organization development from the University of San Francisco. She graduated with highest honors from Mount Holyoke College.